The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 6 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Paid parking
Off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Live entertainment
Room features
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Butcher Street,
Londonderry,
United Kingdom,
BT48 6HL,
Londonderry
Map view
street view
Butcher Street,
Londonderry,
United Kingdom,
BT48 6HL,
Londonderry
City landmarks
Bridge
Peace bridge
680 m
18 Orchard Street
St. Columb's Hall
690 m
Nearby
City Centre
City Walls
260 m
Rossville Street/Fahan Street
Free Derry Corner
300 m
55 Glenfada Park Bogside
Museum of Free Derry
400 m
Guildhall Shipquay Place
Guildhall
400 m
Museum
The Tower Museum
240 m
Lisfannon Park Bogside
Republican Murals
450 m
Theatre
The Millenium Forum
370 m
Church
St Columb's Cathedral
280 m
off Shipquay St
The Craft Village
240 m
Square
The Diamond
80 m
Church
First Derry Presbyterian Church
90 m
Shipquay Street
Shipquay Gate
180 m
Hands Across the Divide statue
500 m
Joseph's Place Bogside
Bloody Sunday Memorial
420 m
Castle
Apprentice Boy's Memorial Hall
140 m
The Diamond
War Memorial
70 m
4 Union Hall Street
The Bogside Artists
300 m
Museum
The Siege Museum
100 m
Shipquay Street
210 m
DerryNorthern Ireland
Waterloo Street
50 m
Butcher Street
Butcher Gate
10 m
Magazine Street Guildhall Square
Magazine Gate
50 m
Castle Street
Castle Gate
100 m
Ferryquay Street
Ferryquay Gate
170 m
Museum
Foyle Valley Railway Museum
590 m
Foyle Street Opposite Peace Bridge
Peace Flame
290 m
Theatre
The Playhouse Theatre
210 m
7 Meenan Square Bogside
The People's Gallery
250 m
Restaurants
Lyric Bar & Grill
10 m
Tower Hotel Butcher Street
The Bakers Oven
120 m
6 Shipquay Street
Shipquay Restaurant
170 m
15-17 Shipquay Street
Nando's
180 m
Shipquay Street Unit 4
The Gown Restaurant
180 m
24 Bishop Street Bishop's Gate Hotel
Soda and Starch
230 m
29 Shipquay Street Craft Village
Fitzroy's
290 m
2-4 Bridge Street
The Bentley Bar
290 m
3-5 Market Street
River Inn
250 m
36-38 Shipquay Street
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great location
friendly staff
room amenities
dining variety
7.6/10
Very good
Rooms
7.2
Location
8.9
Service
7.7
Dining
7.2
Guest reviews
7.6/10
based on 10 reviews
4.5/5
based on 1937 reviews
8.4
8.4/10 based on 3090 reviews
#4 of 14 hotels in Derry based on Tripadvisor
Geoff
United Kingdom,
April
2024
9.0/10
I was pleasantly impressed with this hotel. The rooms were very spacious, spotless, and modern, providing plenty of room for my toddler to move around and play. The hotel was lovely and warm, which was great on a chilly evening. The service was fabulous, with the staff being very welcoming, friendly, and helpful. The location was within walking distance to shops and great walks, making it a convenient choice. The dining experience was excellent, especially the delicious creamy porridge. The hotel offers fantastic facilities for a comfortable and enjoyable stay.
Rooms
9.0
The rooms were very spacious, spotless, and modern, providing plenty of room for my toddler to move around and play. They were lovely and warm on a chilly evening.
Service
9.0
The staff was very welcoming, friendly, and helpful, going above and beyond even accommodating a last-minute date change due to a weather warning. They even charged my phone for me a couple of times.
Location
10.0
The hotel is in walking distance to shops, great walks, and some of the main attractions in Derry. It's close to everything, making it a memorable and convenient location.
Dining
8.0
The dining experience was excellent, especially with the delicious creamy porridge. The staff were more than happy to assist in the restaurant area.
Facilities
9.0
The hotel offers excellent facilities to enhance the overall stay experience, making it a great choice for travelers.
Jamie
United Kingdom,
March
2024
7.6/10
The hotel's location is superb, ideal for historical wall walks and shopping. The service was mixed, ranging from excellent waiting staff to some staff treating guests poorly. The breakfast experience was delightful, and the dining service was well-run. However, issues were noted with the card handling process. The rooms, though clean, had delays with tea requests, and the price may not match the value offered.
Rooms
7.0
The rooms, while good and clean, had delays with tea requests. Cleanliness was maintained.
Service
6.0
The service offered a mix of excellent waiting staff and some treating guests poorly. The staff's genuine interest in visitors created a pleasant environment.
Location
9.0
The hotel is superbly located for central attractions, historical wall walks, and shopping.
Dining
8.0
The dining experience was first-class, with well-prepared food and a good selection. Issues noted with the card handling process.
Facilities
8.0
The facilities were well-maintained, and the overall atmosphere was welcoming.
John
United Kingdom,
February
2024
7.4/10
The hotel has a superb location right on the walls of the town, ideal for exploring Derry and experiencing the area's history. The rooms were just standard and comfortable, but some faced shabby offices, and maintenance issues affected availability. The service was welcoming but slow at check-in, and the staff was helpful with directions and parking. The dining could be improved in presentation with more variety and quality. A positive is its close proximity to theaters, shops, and bars, but noise at night might be an issue.
Rooms
7.0
The rooms were comfortable but faced shabby offices and were affected by maintenance issues.
Service
8.0
The staff, especially Leigh, Paddy, and Eamonn, were lovely and welcoming, although check-in for a group ahead of me was slow. They were helpful with directions and parking.
Location
8.0
The hotel's location is superb right on the walls, close to the entire town, but it can be very noisy at night, and parking is tight.
Dining
7.0
The dining experience was good, but the presentation and selection could be improved for a 4* hotel.
Facilities
7.0
The facilities were satisfactory, but no specific details were provided.
Ted
United States,
January
2024
7.4/10
Staying at The Clarence was a mixed experience. On one hand, the rooms were very clean and to a high standard, with a view of the Peace Bridge from my very central street-facing room. The staff were very caring and welcoming, going beyond their duty with lovely smiles all round. However, there were some minor hiccups with reception not being as friendly as expected. The location was superb, within walking distance to all shopping and tourist areas; I truly appreciated being in the heart of Derry. The dining, although friendly and informative, had some issues with food quality. Overall, a good place to stay with some room for improvement.
Rooms
8.0
The rooms were very clean and to a high standard with a view of the Peace Bridge from my very central street-facing room.
Service
7.0
The staff were very caring and went beyond their duty, with lovely smiles all round. However, a minority seemed uninterested.
Location
9.0
The location was great, very central and close to all major shops, bars, restaurants, and within walking distance to many attractions.
Dining
6.0
The dining experience, while friendly and informative, had some issues with food quality.
Facilities
7.0
The facilities were good, meeting basic needs, although some improvements could be made.
Peter
United Kingdom,
November
2023
8.6/10
My stay at the hotel was truly enjoyable. The rooms had amazing personal touches and offered magnificent views of the city. However, it was somewhat disappointing that there were no hairdryer or refreshments/mini fridge in the room. The staff were very friendly and made my stay pleasant. Plus, the lovely buffet breakfast provided a great start to my day.
Rooms
8.0
The rooms were amazing with personal touches and magnificent views of the city.
Service
9.0
The staff were welcoming and courteous, making me feel like a star. Their friendliness and great breakfast service added to the pleasant experience.
Location
9.0
The hotel's location inside the city walls was great for exploring Derry and learning about the area's history. It was convenient to good bars, restaurants, and shops.
Dining
8.0
The dining experience was excellent overall. The buffet provided a variety of options set me up for the day. However, there were some confusing moments with service instructions.
Facilities
9.0
The hotel's facilities were well-maintained and offered everything I needed for a comfortable stay.
Jim
United Kingdom,
October
2023
7.4/10
The hotel is situated in a prime location, ideal for exploring the various attractions in Derry. The rooms could benefit from upgrades such as more amenities and better heating, but the central location compensates for these shortcomings. The dining experience was satisfactory, and the service was friendly and accommodating.
Rooms
6.0
The rooms were clean but lacked certain essentials like adequate toiletries and heating. Improvement in amenities could enhance the comfort of the rooms.
Service
8.0
The service was friendly and attentive, making the stay enjoyable. Staff members were helpful despite some minor hiccups.
Location
9.0
The hotel's location is superb for accessing central attractions and shopping, right by Derry City walls. The proximity to historical sites and shopping options adds great value to the stay.
Dining
7.0
The dining experience was decent, with well-maintained buffet services. However, there is room for improvement in offering more diverse and exceptional food choices.
Facilities
7.0
The facilities were basic but sufficient for a comfortable stay. The addition of more amenities could further enhance the guest experience.
great location
room amenities
Edward
United Kingdom,
October
2023
6.0/10
The hotel is centrally located within the city walls, surrounded by shops, bars, and restaurants, making it a convenient choice. The rooms were uncomfortably hot and the dining experience left much to be desired, but the service was friendly and welcoming.
Rooms
5.0
The rooms were uncomfortably hot in the high weather temperatures.
Service
8.0
The service was very welcome and friendly, despite being under pressure due to the sheer number of tourists.
Location
9.0
The hotel's location inside the city walls is superb for exploring, with many amenities close by.
Dining
5.0
The dining experience was below average, with greasy and stale food not justifying the cost.
Facilities
6.0
The hotel offers standard facilities with no specific highlights.
Reg
United Kingdom,
September
2023
9.0/10
I stayed at this hotel with my wheelchair-user mum, and it was a great experience. The room on the ground floor was comfortable, clean, and the breakfast was tasty. The staff were like a small family, making our stay delightful. A few things to consider, but overall, a lovely stay.
Rooms
9.0
The ground floor room for my mum was comfortable and very clean, perfect for her needs. The taste of breakfast added to our enjoyment.
Service
9.0
The staff were genuinely interested in ensuring we had a great stay. Their attentiveness and caring nature made us feel like part of the hotel family.
Location
9.0
The hotel's location was excellent, close to all amenities and shopping centers. We loved being able to walk everywhere easily.
Dining
9.0
The dining experience was excellent with a variety of choices. It added to our enjoyment, making us feel truly cared for.
Facilities
9.0
The facilities were top-notch, enhancing our overall experience.
Howard
United States,
August
2023
7.4/10
I decided to book this hotel for a relaxing break, expecting the rooms to be ready and stocked with everything we needed. While the standout features were appealing, I found myself having to chase housekeeping for essential items, which was a downside.
Rooms
7.0
The rooms should have been ready and stocked with everything we needed. The standout features stood out.
Service
7.0
The staff could have been friendlier and more helpful, but they were sound at breakfast and check-in. The breakfast service was amazing.
Location
8.0
The location was very central and convenient to everything, providing immediate access to the city center. It was helpful for exploring the city.
Dining
8.0
The breakfast service was friendly, with good suggestions for drinks. The dining options were incredible.
Facilities
7.0
The facilities were satisfactory, offering what was needed for a comfortable stay.
Convenient location
Room readiness
Kevin
United States,
April
2023
7.4/10
My stay at the hotel was a mixed experience. The location was fantastic, right in the heart of the city, making it super convenient for sightseeing and shopping. The rooms were spacious and comfortable, but the view of a vent from the roof was not ideal. The service had its ups and downs, with some staff doing their best but with a few hiccups during my weekend stay. The dining was good but not exceptional, and the price for meals was reasonable. Overall, it's a decent choice for a visit to the area with some room for improvement.
Rooms
7.0
The rooms were comfortable overall, but it was freezing cold initially, and despite informing the reception, the heat boost didn't work well. The large rooms were convenient for my stay.
Service
6.0
The service was a bit hit or miss during my weekend stay. While some staff, like Marguerite at the reception, were great, there were minor issues like being wrongly accused of unpaid meals.
Location
9.0
The location was amazing, right beside Derry Walls and very central for all the city's attractions. Having onsite parking was a big bonus, and everything I needed was within walking distance.
Dining
8.0
The dining experience was pleasant with attentive staff. The buffet service offered a good variety, with the option to save on the breakfast price by booking in advance.
Facilities
7.0
The hotel's facilities were standard, offering room service, dry cleaning, housekeeping, laundry, and tours/ticket assistance.
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